After payment
Getting it to you
Local pickup is free and my favorite way to hand off a painting. Everything else ships at cost with tracking and insurance — no markup, no handling fee.
Local pickup
Free — Austin area
We pick a time that works, you meet me, you take the piece home wrapped. Cash is welcome at pickup.
Shipping
Quoted at cost
Anywhere from $8 to $150 in the US depending on the size of the piece, with tracking and insurance included. I quote the exact amount before you pay anything. Ask me for international rates.
How it travels
Packing
- Canvases: corner protectors, glassine over the paint, bubble wrap, then a rigid double-wall box.
- Newsprint pieces: shipped flat between rigid board in a "do not bend" mailer.
- Nothing tapes to the painted surface, ever.
Step by step
What happens after you pay
1 — You claim the piece
The piece comes off the shelf and goes on hold in your name. You get a confirmation email right away with payment steps.
2 — Payment clears
Apple Pay and Venmo clear the same day. Mailed checks ship once the check clears my bank, usually three to five business days.
3 — I pack it and send the tracking number
Packed within two business days of payment clearing. You get an email with the carrier and tracking number the moment the label is made.
4 — It arrives
Everything ships insured for its full price. If it shows up damaged, photograph the box and the piece and email me — I'll make it right.
Mailing a check or tracking a package
Where to reach me
Checks are made out to Lydia Westmoreland. I email you the mailing address as soon as you claim a piece and choose "personal check or cash" — that keeps my home address off the public internet. Lost your tracking number, or want a delivery update? Text or email me and I'll pull it up.
Wondering what a piece costs and what comes with it? See prices and materials.